Category Archives: Uncategorized

Fanatics

Posted on January 23, 2020 by Chris Barrow

I don’t like religious or political fanatics. They cause more harm than perhaps any other humans. I love work fanatics. They make every day a blast. great energy or enthusiasm in pursuit of a cause or an objective a person … Continue reading →

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He

Posted on January 5, 2019 by Chris Barrow

he by John Connolly My rating: 5 of 5 stars What a great novel with which to start the year – Connolly brings the characters and their world to life with prose that flows from one year to the next, … Continue reading →

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More on daily huddles

Posted on September 26, 2016 by Chris Barrow

An interesting moment for me at Friday’s BDA Whitening Day was asking an audience of over 50 “how many of you conduct a daily huddle and go through the day-book before the first patient arrives, so as to highlight opportunities … Continue reading →

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FIDES – The Forum for Independent Dental Entrepreneurs

Posted on September 19, 2016 by Chris Barrow

I’ve been party to a conversation over the last 6 months in which the participants have been the independent owners of micro-dental groups who have requested a completely non-commercial study club within which they could exchange “best practice” ideas for … Continue reading →

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Why WOM is the real answer to hitting your marketing targets – and why it doesn’t get done.

Posted on September 6, 2016 by Chris Barrow

I was struggling to get a 35-person financial services sales team to ask for Word of Mouth recommendations back in 1986. In fact, the majority of them preferred making 100 cold telephone calls a week, to get 90 rejections, 10 … Continue reading →

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On tour!

Posted on September 5, 2016 by Chris Barrow

6-8 October sees the return of the BDIA “Showcase” at London’s Excel conference centre (that’s just 4 weeks away). Make a note to visit the Planmeca stand (E70). It’s going to be busy! We will be running back to back 1-hour … Continue reading →

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Cupcakes and customer service

Posted on August 22, 2016 by Chris Barrow

A guest post by Suzanne Stolberg Anyone who has heard Chris’s approach to not tolerating dental patients who are looking for the cheapest deal will be familiar with his fabulous script for not treating them. It’s a great business version … Continue reading →

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Going for Gold

Posted on August 19, 2016 by Chris Barrow

I’ve already praised the Team GB coaches this week. Last night I listened to a brief interview with Jade Jones’s Taekwondo coach Paul Green after her semi-final win and on the road to her second gold in the early hours … Continue reading →

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Attention and the business we are really in.

Posted on August 18, 2016 by Chris Barrow

In an information-rich world, the wealth of information means a dearth of something else : a scarcity of whatever it is that information consumes. What information consumes is rather obvious : it consumes the attention of its recipients. Hence a … Continue reading →

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RAW from Florin Cofar

Posted on August 15, 2016 by Chris Barrow

RAW from Florin Cofar on Vimeo. My thanks to my friend Dr. Razvan Savu for bringing this to my attention. I’m not qualified to comment on the dentistry but the digital workflow is fascinating. Enjoy for 3:54.

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