Monthly Archives: September 2016

More on daily huddles

Posted on September 26, 2016 by Chris Barrow

An interesting moment for me at Friday’s BDA Whitening Day was asking an audience of over 50 “how many of you conduct a daily huddle and go through the day-book before the first patient arrives, so as to highlight opportunities … Continue reading →

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The extra miles

Posted on September 24, 2016 by Chris Barrow

Followers of my social media channels will know that on Thursday I had the privilege of joining Patrick Allen from Henry Schein and small group of intrepid dental folks for marathon #388/401 with Ben Smith, who is completing 401 marathons … Continue reading →

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Thinking about my week

Posted on September 23, 2016 by Chris Barrow

On the 06:40 from Cardiff Central to Leeds (via Birmingham New Street) in a first class carriage (thank you Phillippa) and with reasonable wifi and my Bose wireless headphones banging out the Funky House London podcast whilst I work through … Continue reading →

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Allo!

Posted on September 22, 2016 by Chris Barrow

Google are now rolling out their challenge in the instant messaging market (not yet in the UK) and, according to the USA reviews, it’s looking very good and performing well (let’s just remind ourselves that there are many more Android … Continue reading →

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Is the “selfie” part of marketing?

Posted on September 21, 2016 by Chris Barrow

We now upload 1.8 billion photographs to The Cloud every 24 hours. Interesting terminology there…. Upload – as if it is travelling upwards The Cloud – into some kind of blue sky Jack Dee had it right years ago: “they … Continue reading →

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All about the patient experience (with passing reference to the game of chess)

Posted on September 20, 2016 by Chris Barrow

Here’s what dentistry 2016 looks like through the eyes of the patient: The beginning game: I decide it’s time to do something about my teeth because a trigger event has taken place in my life or is confirmed for the … Continue reading →

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FIDES – The Forum for Independent Dental Entrepreneurs

Posted on September 19, 2016 by Chris Barrow

I’ve been party to a conversation over the last 6 months in which the participants have been the independent owners of micro-dental groups who have requested a completely non-commercial study club within which they could exchange “best practice” ideas for … Continue reading →

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What exactly do you do?

Posted on September 16, 2016 by Chris Barrow

  My new web site is due to launch next week and, with the help of Dental Focus, we have given serious thought as to how it should look. When we are asked the question “what exactly do you do?” … Continue reading →

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A word or two about price lists

Posted on September 15, 2016 by Chris Barrow

“Should we publish our price list?” A question that continues to surface after all these years. The answer is always a “yes”, whether you have a printed version or one visible on the web. And the mantra for many years … Continue reading →

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Used to…..

Posted on September 14, 2016 by Chris Barrow

Things I hear every week: We used to….. have daily huddles hand out referral business cards ask for word of mouth recommendations send out a regular patient newsletter advertise on the radio have fun and regular team meetings before they … Continue reading →

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