The Moral Compass

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The week began with a cocaine-snorting, philandering Lord of the Realm, caught with his pants down and somebody else’s brassiere on.

We heard continued stories of a Vicar who skipped from Court as he was found guilty of stealing Church funds.

To top it all, we endured the discomfort of hearing about “Walter and the lion” which probably did more to set back the image of the dental profession than a hundred Consumer Association mystery callers.

During my own working week, I heard a tale, told by a distressed prospective patient, of two dentists in two neighbouring towns.

The first dentist she visited prescribed the removal of 6 teeth and their replacement with complex and very expensive dentistry.

The second dentist prescribed a simple and inexpensive procedure that would achieve the patient’s desired outcome at a modicum of inconvenience and a fraction of the cost.

Before you jump to any politically incorrect conclusions, both dentists were over age 50, experienced in placing implants and WASPs.

Her relief at the second diagnosis was matched by bewilderment at the difference of opinion.

It was an earlier member of that distinguished House, John Emerich Edward Dalberg-Acton, 1st Baron Acton who on April 5th 1887 coined the famous phrase:

“Power tends to corrupt, and absolute power corrupts absolutely. Great men are almost always bad men.”

These events have had me thinking about our moral compass as I’ve been jogging around leafy Cheshire the last few days.

It seems that there have always been three moral compasses by which we navigate:

1. Our personal moral compass – the decisions we make that affect us and us alone;

2. Our tribal moral compass – the decisions we make that affect those nearest to us personally and professionally;

3. Our ethnic moral compass – the term “ethnic” might surprise you but I’m going to use a definition of ethnicity suggested by Wikipedia as a combination of

Shared descent

Shared language

Shared sanctuaries and sacrifices

Shared customs

Each of us is faced with moral decisions to make every day.

They can be personal – do I take home the left over note pads and pens from this conference centre?

They can be tribal – shall I stab my fellow employee in the back to secure this promotion?

They can be ethnic – shall I drive at 90mph through the village after 5 pints?

The Internet of Things has exposed us all to a new moral compass.

4. The global moral compass.

If we shoot a lion, steal from a congregation or pay for drugs and sex – and we get busted – then the story can go globally viral in a heartbeat.

The global moral compass, however, is illusory.

A Facebook post this week showed the horrific scene of 250 whales being slaughtered on a beach in the Faroe Islands by lance throwing local residents.

It was there and gone in hours and our news feeds moved on.

I didn’t see the emergence of a new Facebook community the next day because our Global Moral Compass wasn’t engaged.

In fact, we are so overwhelmed with scenes of death, starvation, cruelty, disease and corruption that we have become immune unless the story touches us in some personal way.

I suspect that the discovery of aircraft wreckage in the Indian ocean will be of lasting interest only to those who lost loved ones (tribal compass) in the Malaysian airline mystery.

A global moral compass is, in fact, an illusion created by the connectedness of the Internet.

People living in the volcanic caves above Mwanza, Tanzania aren’t going to give a hoot about Walter and the lion. They are too busy carrying water and looking for food.

There’s a good chance that the people bill-posting their outrage on Walter’s dental office door in Minnesota are never going to give a hoot about the lovely people of Mwanza – not until something happens that registers on that overwhelmed global moral compass (God forbid) like Ebola.

(by the way, Mwanza is further away from the nearest Ebola outbreak than I am here in Altrincham)

Whenever I see the global moral compass engaged, I anticipate a short life-span for the subject.

There are almost 7 billion of us now and I suspect that, for all my personal disgust at the stories I have heard this week, the vast majority have their own personal, tribal and ethnic compasses that don’t extend to getting worried about Cecil.

The Internet gives us the opportunity to vocalise our disgust but it doesn’t really make any difference unless very large numbers of people are motivated to do something about it (The Arab Spring or Islamic State – both ethnic moral compasses but with different headings).

The world isn’t going to change en masse – it is still simply too big and too diverse.

We can change the heading of an ethnic moral compass if the numbers are large enough.

We can change the heading of a tribal moral compass by an agreement to standards of performance and behaviour.

We can change the heading of our personal moral compass, one decision at a time, all day, every day.

So, after quite a meander, let me get back on course and return to the two dentists.

Acknowledging the principle of “innocent until proven guilty”, one has to ask why the first dentists’s treatment plan was so different?

What were the forces that influenced his diagnosis?

Was his personal moral compass set to the right heading?

That has affected his tribe (a potential new patient), who will share the story with her tribe and potentially, the concerns become a conversation in their ethnic group (after all, it has reached me and here I am sharing it with you).

Lecherous Lords

Venal Vicars

Despicable Dentists

Everybody, sooner or later, sits down to a banquet of consequences. – Robert Louis Stevenson

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Why we write and speak (if we do)

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There is seldom a commercial reason for our writing or public speaking.

We thrive on the applause and appreciation of the readers and the audience.

We write and speak for the soul food it provides.

The writing assignment or speaking request comes in and we bemoan the fact:

“OMG I’m so busy and now I have THIS to prepare for.”

A touch of hypocritical self-pity.

We love being busy and under the pressure of deadlines.

I’m jealous – I wish someone would invite me to present at a TEDx.

I’d take the gig.

On the bottle half-empty days….

We wake up unemployed and feeling a little sorry for ourselves.

We want to feel appreciated for the amazing stress that we absorb for the sake of the family/tribe/team/dependents.

We envy the suit in the 911 that purrs past us on the way into the City as we jog back to our modest home, ready to don t-shirt and jeans for another day of solitary creativity and delivery.

On the bottle half-full days…..

We wake up knowing that we have the ultimate job security.

Nobody can sack us.

We are survivors.

We are the person you would want in your lifeboat if the ship was wrecked.

There is no line manager above us, focused on self-preservation.

No crawling or crowded commute.

We celebrate our calling.

We take the gig.

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The insidious disease called debt

The small print Evernote Premium

I’m a creature of obsessive habit.

Returning home from a typical week of travel, I first empty my suitcase.

Clothes and running gear into laundry basket.

Toiletries back in the bathroom cabinet.

Shoes in their rack.

Suitcase behind the door in my little walk-in wardrobes.

Second, I empty my Fjallraven Kanken rucksack.

Connect my Macbook Air to the big screen, wireless keyboard and mouse.

Put collected paperwork in the in-tray.

Put devices on charge.

Third, I gather the accumulated mail from the shelf in the hall.

Brown envelopes = expensive bad news.

White envelopes = information.

Coloured envelopes = junk and charity requests.

The contents of the brown and the white envelopes will be actioned over the weekend if they are personal (that’s where Sunday morning in The Bunker comes from), early next week if professional.

It irritates me that there are organisations like utility companies, lenders, mobile phone companies and the public sector who haven’t embraced technology and inform me that I cannot communicate with them by email.

As irritating as counting the number of “number withheld”, “no caller ID” and simply mysteriously numbered incoming calls that hit our land line and my mobile phone – none of which I ever intend to answer.

Equally, there must be some metric that tells direct mail companies that there are still enough people around who will open junk mail, read it AND buy whatever they are selling?

Which brings me in, a typically roundabout way, to the title of this post.

I’m a baby-boomer, born between 1947-1957 and thus a member of the largest and most affluent demographic group in the Western economies.

“We” were the biggest explosion in the birth rate recorded before or since and “we” have had a disproportionate effect on every decade that we have populated:

In the 50’s our post-pregnant mothers were prescribed slimming pills by their GP’s and became domestic drug addicts (my mother one of them).

In the 60’s we instigated a youth culture revolution and spawned The Beatles, The Stones and Cream (in the UK), flower power (in California).

In the 70’s we bought our first home and fuelled house price inflation (nothing more than the supply/demand curve in operation).

In the 80’s we were offered almost unlimited unsecured credit by greedy bankers and found it impossible to delay our gratification.

I recall that ended in tears, with the same banks investing overseas into speculative economies and losing their shirts.

Back in 1987 we suffered a stock market crash, the Mexican banks defaulted on their loans and, by the end of that decade, the UK banks were pulling back their loans and bankrupting the very people they had thrown money at just a few years earlier.

Neil Kinnock, then leader of the Labour Party, achieved the not inconsiderable achievement of being less popular than Margaret Thatcher at a General Election and blamed his defeat, in part, on what he called the “I want it now” society that had evolved in the UK.

As to the 90’s and the 00’s?

We baby-boomers have spent most of that time “finding ourselves” with alternative solutions to the materialism that had brought us nothing but stress.

For many, that has been a journey into marital separation, addiction as anaesthetic and second careers.

Yes – you can spot all three of those in the story of my last 20 years.

So here we are in 2015.

We are all connected. This morning I chatted simultaneously on the web to my youngest daughter on holiday in Cambodia, my eldest daughter in London surfacing from her graduation ball and two of my sons in Manchester.

We can send a camera 3 billion miles to take photographs of our most distant planetary family member.

Medical students are learning anatomy with 3D holographic glasses developed by Microsoft.

And on Friday evening I open an unsolicited colourful envelope from some outfit who want to give me a credit card and lend me money, without any due regard to my financial status or my ability to manage my finances.

In the small print, I read that the accompanying interest rate would range from 39.9% to 69.9% APR.

Clearly, a fool and his money are still soon parted.

Listen, nothing would give me more pleasure this morning that to pop down to the Apple Store and emerge with a new Macbook Pro fully spec’ed. Or, for that matter, an on-line visit to Amazon to order up that set of Sennheiser Momentum 2.0 On-Ear Headphones that have been popping up on my Facebook and Google pages every day for the last 3 weeks.

But I have a piggy-bank on the shelf next to my desk and part of my OCD arriving home routine that I haven’t mentioned yet is slotting £1 and £2 coins into it every time I descend to The Bunker.

Ever now and then it fills and I count out about £200 and treat myself, avoiding the cold sweat of buyer’s remorse that used to accompany my credit card purchases in the 80’s.

I have a question.

Shouldn’t there be a law against companies that offer unsecured debt at usurious interest rates?

Debt cursed my life for a long time.

How sad to think that someone, somewhere, this weekend will open that envelope, fill in the forms and inject themselves with a dose of that same insidious disease.

I was a child of the 80’s, with a trophy lifestyle – “Paper Thin” as so accurately described by Del Amitri.

He was a self made man
Made a killing on copper mines
He loved beautiful girls
Got a taste for fancy wines
And the suits he wore were paper thin

He built a big white house
In the valley of the kings
Took a beautiful wife
Bought her every possible thing
And the silk she wore was paper thin

Well, they travelled in style
Paid cash for everything
Had a beautiful child
Had a champagne christening
But as they raised their glasses in toast to him
He saw the crystal was paper thin

So the shadows came
Whispering words to him
He sold the company out
And cashed all those futures in
But it all still looked so paper thin

Well, it was late one night
And the rain was streaming down
He called his wife’s name out
Said honey, it’s over now
I’m gonna burn it all
I can’t take this any more
But as he struck the match
She took a pistol from the drawer
She said I ain’t going down with you
Pulled the trigger in
And the bullet it passed right through
Like he was paper thin

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The film of the book

Back in 2013, when the first version of The Perfect Imperfectionist e-book was created, the good folks at ApexHub created a 1:36 video introduction.

It fell out of an archive the other day and so I thought I would share the trip down memory lane with you.

How much of the content changed in the last 2.5 years?

Not much.

How has it impacted my life?

Hugely.

My life now is simpler and much less stressful, much more fun.

I created my philosophy of Perfect Imperfectionism whilst attempting to articulate how I was feeling at the time.

With hindsight, this was the beginning of the journey from who I was to who I have become.

The resulting series of blog posts became an e-book and the e-book inspired this short illustration of the key points.

The e-book (latest and updated edition) is available as a FREE download at the top of this blog CLICK HERE

An early decision was not to monetise this philosophy.

Just to give it away on the basis that someone, somewhere, at some time might just be inspired to make a positive change.

Please send the e-book (or a link to this post) to someone that you know

The payback will be karma.

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A sense of the waiting being over

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When will it happen?

That removal of the tumour that connects me to my former life?

The deepest cut.

Most of the time I’m too busy, professionally and personally, to think about it.

It’s only in the last couple of years (since the past stopped happening) that I’ve realised how much of my adult life was consumed.

In striving to make other people happy.

In expecting other people to make me happy.

Those were the years when stopping (the busy-ness) would allow the flood gates to open and the negative emotions pour in, like Arctic ocean waters crashing into a damaged submarine.

The 04:00 gremlins at the end of the bed.

Exhaustion in the face of relentless demands.

Frustration at the inadequacy of having my needs met.

Outrage at the injustice of it all.

Self-loathing at the stupidity of allowing myself to become that person in the first place.

Who would want to unleash those emotions?

So I kept on trucking, relishing in my reputation as the busiest man in town, secretly using that as a burrow.

Then, BOOM, it was all taken away in a heartbeat by someone else’s decision to stop tolerating, nine months after a braver version of me would have pulled the plug.

Funny how time turns the villain into an unwitting hero.

For the way you did it – wealth without integrity will be hollow and lonely.

For what you did – a lifetime of gratitude.

Every day now, life gets better.

I’ve been shown the light, given the go-ahead to be me, the space to breath deeply and calmly appreciate the beauty – all without the usual wake up call of accident, ill-health or death.

That’s how lucky I am.

So I owe it to myself to finish the job.

To operate.

I’ve been waiting for someone else to do it – probably so I could claim that it “wasn’t my fault”.

I left most of the former me on a beach in the Gulf of Panama on 28th February 2014.

But there is a vestige left that needs excision.

I’m terrified by the prospect of making the first cut.

Done with waiting.

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Do I really need an iPhone?

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I’ve been thinking recently about what I actually use my iPhone for?

Selfies – if you know me, you know that’s a big tick.

Facebook – big tick.

Emails – tick.

Messaging – tick.

FaceTime – tick.

Google – tick.

About a dozen or so very useful applications around travel and fitness – tick.

Text message – small tick.

Telephone calls – effectively no tick.

I hardly make any outgoing calls and the majority of incoming calls remain unanswered because I’m in meetings, travelling or simply refuse to respond to “no caller ID”, “unknown” or numbers that I do not recognise.

I’m helped by the fact that there is simply no mobile phone signal on the street where we live, even though we are in a heavily-populated South Manchester suburb – some anomaly to do with where the masts are I suppose.

Most of my calls are 2-minute exchanges with family or colleagues that could be done by messaging.

When I do answer a rare voice mail, I will respond almost always with a message, a text or an email.

And yet most of the cost of my iPhone rental is monthly line tariff for the telephone service plus VAT.

In my case that’s an average of about £55.00 per month, none of which relates to any extra calls or services.

So the question is “what would happen if I simply did not own an iPhone and used an iPod, iPad or Macbook for all of my communication?”

Given that my current contract is shortly to renew (and that the hype around the next iPhone will shortly begin), its time to ask myself whether £600 per year for a few random calls is worth the money?

I gave up driving a car a few years ago – and that had a hugely positive impact – life simply became simpler (excluding air travel – which I’m currently attempting to abandon).

Perhaps the next step is to opt out of mobile phone ownership and disconnect the land-line at home?

I can only begin to imagine what will happen the next time I have to fill in a form for some corporate.

Mobile number: n/a

Home number: n/a

Office number: n/a

The idea is growing on me already.

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What makes me happy?

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In June 2015……..

Running and “in the zone”.

Absorbed in a great novel.

A client or friend says “thank you” because I made a difference.

A Saturday morning training run.

A Saturday evening kitchen party at home.

A Saturday evening at Danilos, Altrincham Market or Moose.

Walking the dogs with Annie.

A happy audience applauding.

My kids doing well.

Socialising with Annie and the kids.

A well-written writing assignment completed.

Having nothing to lose.

Listening to house music while I’m working on a train.

Kudos.

Bacon on toast.

Anticipation.

Wilderness.

Crossing the finish line after a marathon.

Wired magazine.

Intelligent Life magazine.

Elsie magazine.

Brain Pickings Weekly email newsletter.

Seth Godin’s blog.

The Defected Podcast.

The Anjunadeep Edition Podcast.

Anyone asking for a selfie with me.

Cresting the hill and that first sight of the harbour when arriving by taxi in the port of Vathi on the Greek Island of Ithaca.

Most of all…..

Peace of mind.

Making good decisions when I ask myself the following question:

“Is what I’m about to do going to increase or decrease the level of confusion and complexity in my life?”

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Why I run

City runner

I straighten my spaghetti.

I eat and drink well.

I am positive.

I am thinner.

I listen.

I see.

I solve problems.

I sleep well.

I notice.

I create.

The first time I donned a pair of trainers and set out to conquer a single mile was 1978.

Living in East Lancashire after transferring there from a 2-year work assignment that took me from Manchester via Derbyshire.

I occupied an office on Preston New Road, Blackburn as clerical assistant to a consulting actuary and pensioner trustee, maintaining a portfolio of Self-Administered Pension Schemes for a large accountancy practice.

A long-winded explanation of what was a desk job.

My 5-a-side football and squash days had been superseded by workload and a lack of new friends after two quick house moves.

At 25, my waistline and weight were expanding. Not good.

A work colleague inspired me to try out some tentative jogging after listening to his lunchtime stories of grinding out the miles with early-morning starts and late evening adventures.

My first mile (I can remember the route after all these years) was predictably testing and, although I persevered for some days afterwards, this was my first introduction to that “owie” as I rose from bed each morning and discovered that my leg muscles were complaining.

In time, my body began to adjust to this new habit and the pleasure of the fresh air, the feeling of freedom and the physical benefits became more powerful than the discomfort.

So began a 37-year relationship with pavements and trails, with early mornings and, ultimately (but much later) the challenge of marathon running.

Tomorrow I drive to Liverpool with #3 son Joshua to take part in my 21st marathon (my second with him) and, once more, test my physical fitness and mental resolve.

There have been times when I’ve lost my running mojo – the longest for 5 years – but ultimately I return and find peace of mind in the time that running gives me to think.

Over the years I’ve realised that I have a very addictive personality. An “all or nothing” approach to every aspect of my life – relationships, work, play, interests.

Many of us imperfect perfectionists have Obsessively Compulsively Disorderly personalities and the wisdom of experience teaches us to choose our obsessions carefully 80% of the time and foolishly the other 20%.

No prizes for guessing that the 20% gets us into 80% of our trouble.

I’ve “enjoyed” OCD behaviour in many aspects of my life over the years, with the banquets of consequences that Robert Louis Stevenson predicted.

As I get older, I’m choosing my obsessions more carefully and running has recently returned to centre stage.

That revival began last year when my self-image descended to a new low after completing 3 successive marathons in over 5 hours 30 minutes, after a previous track record in the mid-4 hour mark (PB 03:42 – 1999 – for the data junkies).

I have to confirm that there is absolutely no pleasure in a plus-5 hour marathon – it just hurts and it’s miserable – I have always had huge respect for those who suffer this way to raise charity funding.

The true winner of a marathon is the person who finishes last.

Entering Barcelona earlier this year was a last-ditch attempt from me – and I had already decided that another awful morning of pain and suffering would herald my search for a new OCD.

Thanks to the buddying of Michael Joseph and Marcus Spry, the unconditional support of Annie and the determination over the winter months to get the miles in my legs, Marcus and I crossed the line in 04:46 and my spirits were revived (that Joseph fellow was, by agreement, far ahead of us). In fact, since then I have felt like a “new me” and that has cascaded into many other areas of my life.

I’ve no idea what will happen tomorrow – it has been a hectic few weeks at work and I’m physically very tired, especially after a long day and 2 challenging presentations at Clinical Innovations yesterday.

What I do know is that I have the miles in my legs again.

Due, in no part, to joining Strava a few months ago and not only recording all that data on which we feed but also giving and receiving “KUDOS” from my friends on bikes and in trainers.

Fascinating for me to see how motivated I have become by the recognition of friends I respect and also in accepting the challenges that Strava set each month.

I’ve completed over 300km in each of the last 2 months, for no other reason than I wanted to post my success on Strava.

Call me a numpty – I’m a fit numpty who feels good about himself.

I have never listen audio whilst running (even though I’m a headphone and house music geek on trains and planes) preferring to soak up the sounds of cities and nature, whilst thinking.

Out there have evolved some great ideas, content and presentations as well as clarity about roads less travelled.

As a road-warrior I have had the opportunity to greet the dawn in some amazing places, from sub-zero winter to equatorial summer.

Bring it on Liverpool.

Paraphrasing the words of that great 21st century man leading a life of quiet desperation – Walter White:

I run because it makes me feel alive.

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What makes a hero?

There truly is a hero inside us all, waiting for that moment when destiny leads us to a decision to choose between right and wrong.

There are moments when our integrity is tested to the limit.

80% of the time I want to have the strength of character to make the right decision.

20% of the time I want to accept that I will fall short.

We meet people whose proportions are different – people who make the right choice 20% of the time and 80% of the time they are greedy, self-serving and without moral foundation.

To aim at 100% heroism is unrealistic.

To suggest that stealing a pen from a hotel conference centre is as big as sin as ripping off investors, clients, patients or fellow team members has to be ludicrous.

I have worked diligently over the last 10 years to create profitable businesses for my clients (and myself) and have sometimes referred clients to accountants and other specialists who can show them how to minimise their tax liabilities.

I also to support dental charity Bridge2Aid with my time and talents.

How does one square off the former with the latter?

Because we have choice.

Not to break the laws of the society in which we choose to live but to allocate our heroism in the places where we feel it is most required.

Sometimes we will leave a client’s work unfinished to help our children.

Other times we will miss our children’s school concert to help a client.

Each is a touch of heroism that carries with it a sense of guilt.

It’s the guilt that makes us human.

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Welcome!

For those of you interested in the concept of Perfect Imperfectionism (the freedom to be effective 80% of the time and a mess the other 20%) you might like to download a copy of my e-book on the subject, updated and revised for a third edition in January 2016.

 

cover

The Perfect Imperfectionist

All proceeds from my e-book sales go to dental charity Bridge2Aid.

These “letters” are the personal observations of me, Chris Barrow and are not intended to reflect the views of Extreme Business and its team members or any of my family, they just give me permission to publish here on the basis that they can keep an eye on me, a bit like a mad relative at a wedding reception. I’m likely to upset the sensitive and outrage the sensible – if you fall into either of those camps then read at your peril.

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